ADP Payroll Review and Guide 2021

A critical aspect of a business is Human Resource Management. As a business owner, you need to manage your employees; recruitment, payroll, and general welfare.

If your business is a large enterprise, you might have an HR department, but it doesn’t mean you wouldn’t need payroll software to make it easier. Likewise, if you own a small business, combining payroll and HR with other administrative roles can be an arduous task.

This is why payroll software like ADP exists. Whether you only need easy-to-use payroll software or you need solutions to make HR more manageable and straightforward, ADP has all the tools you need.

In this article, we will be reviewing ADP payroll software and guiding you on using it if you decide it is what your business needs.

ADP Payroll

ADP (Automatic Data Processing) payroll software is a product of ADP, Inc.- a company founded in the 40s to make payroll easier. The company is one of the biggest and oldest HR management systems. It caters to businesses of different sizes all over the world.

ADP payroll offers fast, easy and accurate payroll and tax services with seamless integration with time and attendance. It also includes extra services like benefits, insurance and gives you a flexible administration. It integrates with other benefit management systems. It is a simple payroll system.


Although the software is categorized into three categories based on business size, here are some of the general features they all share:

  • Employee Portal

Your employees can have access to all the payment receipts and tax information. They can also download the tickets directly in PDF format through this portal.

  • Employee Management

You can manage your employees and contractors using a single interface.

  • Payroll

ADP payroll helps you make payroll as easy as possible with various payment methods, including direct deposit and cash cards.

  • Time Tracking

You can keep track of your employees’ amount of time and use this in calculating their pay.

  • Paid Time Off Policies

Paid time off policies can be set for your employees. This includes time off like; sick days and vacations.

  • Interface

ADP payroll has an intuitive and easy-to-use design.

  • Cloud-hosted

You can have access to it from any device at any time as long as there is an internet connection.

  • Mobile App

It has a mobile app that allows you to track payroll on the go.

  • Customer Support

It offers phone support, email support, live chats and community forums 24/7.

  • Resources

ADP payroll has its very own YouTube channel with many resources to help you understand them even better.

  • Social Media

ADP is very active on social media platforms like Twitter, Facebook, Instagram and LinkedIn.


As said earlier, ADP payroll offers services in 3 categories. These categories are:

1. Businesses with 1-49 employees (small businesses)
2. Businesses with 50-999 employees (medium-sized companies)
3. Businesses with 1000+ employees (large companies)

Each of these categories has unique programs and also unique features and offers. Below are some of the software and their unique qualities;

1. RUN powered by ADP

This software is for start-ups, small businesses and thriving businesses in need of essential payroll services or virtual HR solutions or enhanced HR solutions

Features RUN powered by ADP

  • Payroll services
  • Direct Deposit
  • General Ledger Interface
  • W2 forms and 1099 forms
  • Tax filing
  • Employee access
  • Marketing toolkit
  • Background checks for employees
  • HR Helpdesk
  • Employee Handbook
  • HR tracking
  • HR Training and Toolkits
  • Enhanced HR tools
  • Legal assistance tools

It features add-ons like time and attendance, retirement, worker’s compensation and health insurance.

2. ADP Workforce Now

It is suitable for medium-sized businesses in need of advanced payroll and HR tools.

Features ADP Workforce Now

  • Payroll and Tax
  • Enhanced HR tools
  • Onboarding
  • Digital record-keeping
  • Talent acquisition
  • Performance management
  • Compensation management

Add-ons include; workforce management, HR assist, benefits administration and enhanced analytics.

3. ADP Vantage HCM

Best for large enterprises. It is the most popular ADP program.

Features ADP Vantage HCM

  • Payroll system
  • Payroll processing
  • Direct deposit
  • Tax filing services
  • Talent and recruitment management
  • Employee scheduling
  • Employee record-keeping


ADP payroll has no exact pricing, at least, not disclosed on their website or anywhere else. To get a quote, you will have to reach out to ADP. ADP generally operates on a yearly contract that is not the same for any business.

You also have to make upfront payments; there is no termination fee and zero refunds for cancelled contracts. Also, add-on features cost more. There are different pricing plans for RUN and Workforce Now.

For RUN powered by ADP, you can select four different pricing plans according to your business needs. They include:

  • Essential (basic payroll services)
  • Enhanced (essential payroll services plus Zip Recruiter, State Unemployment Insurance and background check)
  • Complete (payroll and essential HR services)
  • HR Pro (payroll services an enhanced HR tools with perks like sexual harassment prevention training, employer and employee training and legal services)

ADP is currently offering a three months free offer for RUN Powered by ADP. However, there are terms and conditions to this effect. For ADP Workforce Now, there are also four different pricing plans to choose from, they include;

  • Payroll Essentials
  • HR plus
  • Hiring Advantage
  • Performance plus

Pros of APD Payroll

  • It is easy to use
  • Accessible on any device as long as there is an internet connection
  • It has comprehensive and advanced tools
  • Customer support is top-notch

Cons of ADP Payroll

  • Pricing fees are not declared online
  • Too many additional costs

As a forerunner among other payroll software, ADP payroll is undoubtedly one of the best there is. ADP payroll gets the bragging rights with its easy-to-use interface and vital tools combined with quality customer support.

However, it has a significant setback: the non-disclosure of its pricing online, plus the additional costs that may be too expensive for small businesses. Hence, we recommend ADP payroll for large enterprises and growing medium-sized companies, but it isn’t cost-effective for small businesses. If you run a small business and are looking to save, you can opt for cheaper payroll software like Gusto payroll, Paychex and Wave.

We hope you got some useful information from this article. Read some more of our blog posts for more business tips!