Less Annoying CRM Review 2021

Less Annoying CRM

A Customer Relationship Manager (CRM) is a kind of software that helps to manage all customers’ information for businesses. Customer relation is a core pillar for any business, and it is essential to maintain a relationship with every customer. However, it can be challenging without any help as there is just too much information to keep track of.

That is where CRM software like Less Annoying comes in. Less Annoying is a simple CRM built for small businesses and helps them manage contacts, track leads and stay on top of follow-ups.

This article will be reviewing Less Annoying CRM, following a step-wise analysis of its features, pricing plans, and its pros and cons.

If you consider Less Annoying CRM for your business, this review can guide you to decide if Less Annoying suits your business.


Less Annoying is a CRM software build from the ground up just for small businesses. It is simple, intuitive, affordable and easy to learn. It is entirely web-based and has no mobile apps.

The CRM was founded in San Francisco by brothers Tyler and Bracken King in 2009. It began operations the following year with zero users and two employees as a part-time business.

As of 2013, they went full-time with over a thousand users and three employees. In 2014, Less Annoying CRM was moved to St. Louis, and by 2020, it has reached over twenty thousand users with more than 16 employees. Since 2018, Less Annoying has been organizing annual conferences for its users.

Let’s take a look at its features.


  • Contact Management

Less Annoying lets you have all of your contact information in one place. You can see all the notes, files, tasks, events and pipeline information of a contact from one simple screen. It also has a simple search feature, so you won’t have trouble finding any connection.

  • Calendar And Tasks

To avoid going back and forth between different apps, Less Annoying lets you have your calendar and tasks built directly into the CRM. You can also share them with other users in your company and sync them with Google Calendar for easy access from your phone.

  • Leads And Pipeline Management

Less Annoying shows you an up-to-date list of every leaf in your pipeline with a simple lead report, each lead’s status and priority, their contact details and notes from your last conversation with them.

  • Multiple-Users

You can add as many users from your company to allow easy collaboration. Each user has their login details, and you can restrict or limit their access to information as you deem fit.

  • Easy To Customize

You can create different custom fields for your contacts. This gives you total control over your account and is easy to set up.

  • Web-Based

As it is web-based, you can access Less Annoying CRM on any device from anywhere in the world as long as it has an internet connection. You also don’t need to stress about backups, security or updates.

  • Email Logging Feature

This makes it easy for you to log your email into the Less Annoying CRM from any email provider.

  • Free Updates

You get updates on their products for free and also automatic upgrades because Less Annoying CRM is web-based.

  • Easy Importing

You can quickly get your contacts into the CRM. You have to export them to a spreadsheet and upload it to the CRM’s server.

  • Back-Up

Don’t bother about losing important documents or contacts. Your data is always backed up on Less Annoying CRM.

  • Daily Agenda Emails

Less Annoying CRM sends you an email every morning. This email summarizes your schedule for the day. Think of it as your virtual organizer.

  • One-Click Export

You can access your data in the CRM at any time, and if you need an offline copy, there is an export page that gives you just that, and with a click, your data will be exported.

  • Customer Support

Less Annoying CRM offers free phone and email support.


One unique feature of Less Annoying CRM is that it does live up to its name. Less Annoying CRM runs on a monthly subscription; however, there is only one pricing plan.

There are no complicated pricing tiers or hidden fees and contracts. Its pricing plan is $15/user/month. You can add or remove users at any time and also opt-out at any time.

They also offer a 30-day risk-free trial; you do not even need to cancel as no payment details are required during the sign-up. You also get access to customer support. They also offer free personalized help for every customer in case you need a customized plan.


  • It is web-based so that you can have access to your account anytime and from anywhere.
  • Intuitive design.
  • It has numerous help and supports options.
  • Affordable.
  • Easy to use.
  • Easy to learn.


  • Only has basic reporting features.
  • Doesn’t have an email marketing feature.
  • It has no social media integrations.
  • Does not have automatic marketing integration.
  • It has no lead generation feature.


Besides managing customer information, some CRM software can generate and have social media integrations, advanced reports, and other features that Less Annoying lacks. If your business has more significant needs than what Less Annoying CRM has to offer, here are some alternatives you can select from;

  • Quick Base
  • Freshworks CRM
  • Salesforce
  • Pipe drive

Less Annoying stands out from other CRM software with its unique name and its pricing plan. It is specifically designed for small businesses and helps with contact management, lead and pipeline management, calendar and tasks and more.

It is web-based, affordable and easy to use and learn. Even with its limitations, this CRM is suitable for small businesses. If its features don’t suit your business’s requirements, there are other alternatives you can choose from. One thing remains certain, Less Annoying CRM is less annoying in comparison to numerous complex CRM software out there.

We hope this article gave you great insight. Read more of our blog posts for amazing small business tips!